in-house repair service & on-site services

selected references from our projects

As an independent outsourcing partner for the international IT industry, we provide a full range of PC services – from rollouts and on-site installations to qualified troubleshooting services for users, as well as in-house board-level repairs at our own repair center.

Repair Center: In-house repair for one of the world’s leading Japanese monitor manufacturers, EIZO, with integrated transport, exchange, storage, and hotline logistics. For many years, we have been the exclusive repair and service partner for Germany, Belgium, the Netherlands, Luxembourg, Austria, Italy, Switzerland, Spain, Hungary, and the Czech Republic, as part of the global 5-year product warranty and beyond.

EIZO

Project duration: ongoing for 13 years

Aviation industry: Ongoing PC rollout and troubleshooting services in Hamburg, Bremen, Buxtehude, Stade, Nordenham, and Varel, with approximately 15.000 PC installations.

Airbus / T-Systems

Project duration: 11 years

Automotive industry: Ongoing PC rollout and troubleshooting service in Bremen, with approximately 4.500 PC installations.

Daimler / T-Systems

Project duration: 4 years

Insurance industry: 1st and 2nd level support for approximately 350 users at a Hamburg-based insurance company.

Iduna / IBM

Project duration: 8 years

Banking industry: PC troubleshooting service, rollout, and relocations in Lower Saxony, with approximately 3.500 PC installations.

Nord LB / Siemens-Nixdorf

Project duration: 7 years

Hardware and software updates of approx. 500 ATMs for a major German bank in preparation for the EURO conversion.

Commerzbank / Siemens-Nixdorf

Project duration: 3 months

Commercial, industrial, governmental, and private customers: Warranty service for various IT manufacturers in Northern Germany (desktop PCs, notebooks, printers, plotters, servers, storage, etc.). On-site hotline and continuous PC hardware and software troubleshooting, with over 50.000 on-site deployments in the consumer PC sector.

Medion / Aldi

Project duration: 6 years

Publishing industry: Complete replacement of approximately 2.000 PCs in one of the largest German publishing houses over several months, conducted during weekend shifts.

Springer

Project duration: 1 year

IT Manufacturer: On-site monitor exchange service for the entire customer base of the manufacturer in Northern Germany.

Siemens-Nixdorf

Project duration: 7 years

Are you looking for a flexible outsourcing partner?

Our outsourcing services for your company

Conserving your own resources

For example, for warranty repairs, storage, transport, 1st and 2nd level hotline support

Relieving your own staff

Especially during fluctuating workloads (e.g., new deliveries, serial defects, employee turnover)

Manageable cost development

Through individually standardized billing models based on the specifications of manufacturers, importers, and system houses

Outsourcing

of projects, products, spare parts, replacement devices, etc., including logistical handling

Warranty repairs

Electronics repairs for manufacturers and importers according to specifications at the chip level in our repair center in Hamburg, which has been in operation for 25 years

Flexibility

Risk reduction during planned and unplanned product changes

Hygienic

Dust-free area for the repair of specific, sensitive products

Full-Service

Hotline service, rollout and on-site service, product retrofits, and upgrades

Recycling

We handle the return and disposal for you

Do you want relief?

We’ll take care of it for you. Your service. Our repair.

Uniserv ist leistungsstarker Outsourcing Partner

Projektanfrage

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