in-house repair service & on-site services
selected references from our projects






As an independent outsourcing partner for the international IT industry, we provide a full range of PC services – from rollouts and on-site installations to qualified troubleshooting services for users, as well as in-house board-level repairs at our own repair center.

Repair Center: In-house repair for one of the world’s leading Japanese monitor manufacturers, EIZO, with integrated transport, exchange, storage, and hotline logistics. For many years, we have been the exclusive repair and service partner for Germany, Belgium, the Netherlands, Luxembourg, Austria, Italy, Switzerland, Spain, Hungary, and the Czech Republic, as part of the global 5-year product warranty and beyond.
EIZO
Project duration: ongoing for 13 years


Aviation industry: Ongoing PC rollout and troubleshooting services in Hamburg, Bremen, Buxtehude, Stade, Nordenham, and Varel, with approximately 15.000 PC installations.
Airbus / T-Systems
Project duration: 11 years


Automotive industry: Ongoing PC rollout and troubleshooting service in Bremen, with approximately 4.500 PC installations.
Daimler / T-Systems
Project duration: 4 years


Insurance industry: 1st and 2nd level support for approximately 350 users at a Hamburg-based insurance company.
Iduna / IBM
Project duration: 8 years


Banking industry: PC troubleshooting service, rollout, and relocations in Lower Saxony, with approximately 3.500 PC installations.
Nord LB / Siemens-Nixdorf
Project duration: 7 years


Hardware and software updates of approx. 500 ATMs for a major German bank in preparation for the EURO conversion.
Commerzbank / Siemens-Nixdorf
Project duration: 3 months


Commercial, industrial, governmental, and private customers: Warranty service for various IT manufacturers in Northern Germany (desktop PCs, notebooks, printers, plotters, servers, storage, etc.). On-site hotline and continuous PC hardware and software troubleshooting, with over 50.000 on-site deployments in the consumer PC sector.
Medion / Aldi
Project duration: 6 years

Publishing industry: Complete replacement of approximately 2.000 PCs in one of the largest German publishing houses over several months, conducted during weekend shifts.
Springer
Project duration: 1 year

IT Manufacturer: On-site monitor exchange service for the entire customer base of the manufacturer in Northern Germany.
Siemens-Nixdorf
Project duration: 7 years
Are you looking for a flexible outsourcing partner?
Our outsourcing services for your company
Conserving your own resources
For example, for warranty repairs, storage, transport, 1st and 2nd level hotline support
Relieving your own staff
Especially during fluctuating workloads (e.g., new deliveries, serial defects, employee turnover)
Manageable cost development
Through individually standardized billing models based on the specifications of manufacturers, importers, and system houses
Outsourcing
of projects, products, spare parts, replacement devices, etc., including logistical handling
Warranty repairs
Electronics repairs for manufacturers and importers according to specifications at the chip level in our repair center in Hamburg, which has been in operation for 25 years
Flexibility
Risk reduction during planned and unplanned product changes
Hygienic
Dust-free area for the repair of specific, sensitive products
Full-Service
Hotline service, rollout and on-site service, product retrofits, and upgrades
Recycling
We handle the return and disposal for you